Privacy policy

COOLNOLOGY respects your privacy. And we also promise the protection of your privacy. A number of principles concerning the privacy of individuals have been outlined to make you aware of our information gathering and dissemination practices.

Collection of your information

When you browse our website, our web servers automatically gather your IP address and most frequently browsed page to help us improve our website to provide better service. When you make a purchase or require service from us, you will be asked to provide your personal information such as your name, address, phone number, email addresses, etc. as part of the online purchase process.

Access to your information

You have responsibility to update and maintain your information once you register with us. COOLNOLOGY will only use your personal information to provide you with the products or services you have agreed and requested. Your information will not be used for other purpose unless you agree otherwise.

Credit card information

If you purchase a product or service via our websites or from other channels, you may provide us with your credit card details. These details will only be used to process your purchase.  We will not disclose your credit card details to any third parties unless such disclosure is necessary for processing the payment or ordered by legal or regulatory authorities.

Third-party services

To enable us to better provide our services to you, we will engage third parties to process your personal information or share your personal data to our Customer Relationship Management (CRM) system, for processing, use and retention. By continuing to use our products, services, access to our websites or purchase from us, you consent that your personal data will be used and maintained by us and other third party processors engaged by us. We will make our best efforts to ensure that such processing of your personal data, either by us directly other third party processors, are also in compliance with the applicable privacy laws.

We will not sell, rent, lease or make available your personal information, mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

  • To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).
  • As required by law, in a matter of public safety or policy.

 

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this Privacy Agreement.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Cookies

When you view our website, we may store some information on your computer.  This information will be in the form of a “Cookie” or similar file and can help us in many ways.  For example, Cookies allow us to tailor a website to better match your interest and preferences.  With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.  Please refer to your Browser instructions or help screen to learn more about these functions.

Changes to this privacy agreement

COOLNOLOGY reserves the right to amend, change or modify this Privacy Agreement at any time without prior notice to you or your consent and such amendment, changes or modification shall be effective immediately upon either posting on our websites or notifying you as the case may be.